For senior living communities
A family newsletter for every resident, every month.
GrandMailers turns each family’s everyday photos and stories into a personal newsletter for their resident, once a month. Families share from a quick text link and we write and design every issue. Then you choose: we send you print-ready PDFs to print and hand out, or we print and mail every copy to your community for you. No app, no screens, nothing for your residents to learn.
Provided by your community — always free for families to contribute.
Why it matters
A bright spot in the mailbox — and in the day.
Staying close to family is one of the biggest things for a resident’s wellbeing, and one of the hardest to keep up. Life gets busy, and the calls and visits slip. GrandMailers makes it easy again: family shares the little things — a grandchild’s lost tooth, a soccer goal, a new puppy — and we turn them into something your residents can hold in their hands, read again and again, and share with friends down the hall.
It gives families a simple, meaningful way to stay involved, and it gives your residents something to look forward to every single month.
How it works
Simple for your team. Simple for families.
We do the heavy lifting — gathering stories, writing, and design. Families spend a couple of minutes a month, and your team decides how much of the printing you’d like us to handle.
- 1
We set it up with you
Tell us about your residents and families. We handle the setup for each newsletter — there’s nothing for your team to install or maintain.
- 2
Families share by text
Each month every family member gets a text with a link. They tap it, answer a friendly prompt, and add a photo or a story — about two minutes, right from their phone.
- 3
We put each issue together
We gather, edit, and lay out a full-color newsletter for each resident, built from their own family’s photos and stories.
- 4
Issues reach your residents
On Essentials, you get a print-ready PDF for each resident to print and hand out. On Full Service, we print and mail every issue to your community, addressed by name and room.
See a sample
What your residents will hold in their hands each month
Every resident gets their own issue, built from their own family: photos, news and little notes from children and grandchildren, written up and designed by us. Here’s a sample of what one family’s newsletter looks like.
The Smith Family Times, June 2026
Tap any page to read it full size.
Want to see how it would work for your residents?
Why communities love it
Good for residents, families, and your community.
Resident wellbeing
Regular family connection lifts spirits and eases isolation. A monthly newsletter is a small thing that makes a real difference.
Family engagement
Give families an easy, meaningful way to stay involved — no visit required. Sharing a photo takes two minutes.
Light lift for staff
We handle setup, family reminders, and design. Nothing to install. One print run a month on Essentials, and none on Full Service — issues arrive with the regular mail.
A standout amenity
A warm, personal touch that sets your community apart — something families notice and remember when they’re choosing a home.
Plans and pricing
Two ways to bring GrandMailers to your residents.
Both plans include every resident’s personal issue, written and designed by us. The only difference is who does the printing.
Essentials
We create it, you print it.
from$99/ month
Each month we send you a print-ready PDF of every resident’s issue. Your team prints them on your own printer and hands them out.
- Up to 50 residents
- $99/moor $1,089/yr prepaid (get 1 month free)
- 51–100 residents
- $149/moor $1,639/yr prepaid (get 1 month free)
- A personal issue for each resident
- Print-ready PDFs, delivered monthly
- Family reminders and design handled for you
Full Service
We create it, print it, and mail it.
from$174/ month
We print each resident’s issue in full color and mail it to your community, addressed to the resident by name and room.
- Up to 25 residents
- $174/moor $1,914/yr prepaid (get 1 month free)
- Up to 50 residents
- $249/moor $2,739/yr prepaid (get 1 month free)
- Up to 75 residents
- $324/moor $3,564/yr prepaid (get 1 month free)
- Up to 100 residents
- $399/moor $4,389/yr prepaid (get 1 month free)
- Everything in Essentials
- Full-color printing and postage included
- Addressed to each resident by name and room
More than 100 residents? Get in touch for a custom quote.
One issue per resident, every month
Each resident gets their own newsletter, built from their own family’s stories. Families always contribute for free.
12-month agreement, billed monthly
That’s our standard term. Prefer to pay the year up front? You’ll get one month free — 12 months for the price of 11.
Monthly, on purpose
One issue a month gives families time to share, and means far less printing and handing out for your staff than a weekly or twice-a-month schedule.
Questions, answered
The things communities usually ask.
Do our residents need a phone, computer or the internet?
No. Residents just receive a printed newsletter. Everything online happens on the family’s side, from their own phones.
How do families sign up?
We give you a sign-up link for your community and a printable flyer with a QR code for your lobby, newsletter or welcome packet. A family member adds their resident’s name and room and they’re set. It takes a couple of minutes, and they’re linked to your community automatically.
Does it cost families anything?
No. Your community covers the newsletter, so it’s free for every family, and they can invite as many relatives to contribute as they like.
How do families contribute?
Each month they get a text or email with a private link. They add a photo, a bit of news or answer a quick prompt. No app, no account to manage, and it only takes a minute or two.
What if a family doesn’t share anything one month?
We send friendly reminders before each issue closes. If too little comes in, that resident’s issue waits a month and what the family did share carries forward, so nothing is lost.
What’s the difference between Essentials and Full Service?
Only who does the printing. Every resident gets the same personal issue, written and designed by us, on either plan. With Essentials your team prints them; with Full Service we print them in full color and mail them to you.
With Essentials, how does printing work?
Each month we email your team a link to that month’s print pack: every resident’s newsletter, sorted by room, ready to print as one file (Letter size, double-sided), plus a delivery checklist. No login needed.
With Full Service, how do the newsletters arrive?
We print each resident’s issue in full color and mail it to your community, addressed to the resident by name and room, so it’s ready to hand out or drop in their mailbox. Printing and postage are included.
When do the newsletters arrive?
All of your residents’ issues close on the same day each month, so they arrive together rather than trickling in. Families who sign up now will see their resident’s first issue within a few weeks.
How is our plan size decided?
By the size of your community: your number of residents (or beds). That sets how many residents can receive a newsletter each month. If you grow past it, we’ll move you up a size; if you find you never come close, we can move you down. More than 100 residents? We’ll put together a custom quote.
How does billing work?
Our standard term is a 12-month agreement, invoiced monthly. You can pay each invoice by bank transfer (ACH) or card. Prefer to prepay the year? You’ll get one month free.
Is families’ information private?
Yes. Each family’s photos and stories are shared only with that family and their resident (and, on Essentials, with the staff who print them). We never sell data or make any of it public.
Get in touch
Let’s talk about your community.
Tell us a little about your community and which plan you’re leaning toward. We’ll follow up with a quote and answer any questions — not sure which plan fits? That’s what the call is for.
- Essentials from $99/mo, Full Service from $174/mo
- Always free for families to contribute
- Custom quotes for communities over 100 residents
- No setup fees